I run a small business and I need a way to capture all the processes that happen in the office. E.g. what to do with this, where to file that, who to phone when xyz. At the moment everyone just knows but, if we needed an urgent replacement they would not know what to do.Are there any templates for something like this?.--Answer1:http://www.microsoft.com/downloads/detai...http://www.officearrow.com/forums/templa...HOPE THIS HELPS BUT I GUESS EVERY BUSINESS IS DIFFERENT AND IT MAY BE THAT YOU HAVE TO START WITH A LIST OF PROCESESS AND BREAK IT DOWN - THEN MAKE UP A RING BINDER WITH SECTIONS TO RECORD DETAILS EACH..--Answer2:I designed my own and also bought log registers from Staples.