From experience, Ive found Tescos a bit tricky when it comes to getting a refund on electrical goods, as theyve said in the past "Its/theyve been used, so we cant refund". I bought a set of BaByliss hair straighteners (2 days before Xmas) and have used them twice. I am very disappointed with them because they havent produced on my hair what is described on the box. Do you think Tescos will give me a refund? Answer1:get it straight poopsy Answer2:YHANKD Answer3:In my experience with Tesco I can honestly say theyve never been a problem. My nephew bought a phone and then stupidly spilled a can of coke on it and drowned it, took it back to Tesco and they never said a word, just gave hime a new phone ( £180 worth at that.) Though maybe he was just lucky at the time. Answer4:Maybe although i think no as they have been used and therefore under the health guidelines they cannot be returned or exchanged for a refund.However you can try with the following contact details:Tesco ElectricalsTelephone 0870 6076060 8am-11pm (7 days a week), or email us at electricals@tescohs.co.uk The glimmer of light however is that this could by bypassed as Tescos standard promise on electricals is: If any of our products fall below the high standards you expect please return them within 28 days and we will happily refund or exchange the item. Please have your invoice with you to do this.If you change your mind within 28 days, we are happy to refund or exchange the product provided it is returned, as sold, with all the original packaging, tags, labels and accessories. Please have your invoice with you to do this.Tesco Electrical and Tesco Furniture Cover are eligible for a full refund within 45 days of purchase.Tesco Electrical Cover can be returned after 45 days but the amount refunded will be calculated according to the amount of time left until the Cover expires.Hope u had a gd xmas and have a happy new yearChrispinVote for best answer